Returns Policy

You have the right to return the entire order or part of it within 5 days of its receipt.


In the case of returning the product (s), fill in the special Electronic Return Form, which you will find on the website in your order history, in order to inform us of the reasons for the return and how you want us to serve you. If the reason for your refund relates to a defect in the product (s), the Company will bear the cost of returning the product (s). In this case the return must be with the courier company we are cooperating who delivered your order. In any other case the cost of the refund will be borne by you. Refunds of non-defective products charged to the company will not be accepted.



If you exercise the right of withdrawal, you are required to ship the product (s) in its original condition and unless the special markings on the product (protectors, stickers, labels) have been removed, accompanied by the corresponding sales receipt. The return will be accepted only after you have completed the special Electronic Return Form, which you will find in the website in your order history.



Refund: In case of return of the products and depending on the way you chose to pay your order, the refund will be completed within 20 working days from the date of receipt of the products.

 

Products to be returned are sent exclusively to the following address.

GEORGIADOU E. & S. OE

Ptolemaion 29b

54630 Thessaloniki-GREECE